Every negotiation begins with the person you are. This module introduces the three negotiation styles — Assertive, Accommodator, Analyst — and explains why self-awareness and silence are the most powerful tools available before any tactic comes into play.
- The three styles: Assertive, Accommodator, Analyst
- How each style reads the room differently
- Silence as a listening tool, not a gap to fill
- Adapting your approach to your counterpart
- The self-assessment
Each style carries a genuine strength that no other style can fully replicate. This module examines what those strengths are, where they come from, and what conditions allow each one to operate at its best.
- The Assertive's momentum and tactical flexibility
- The Accommodator's tactical empathy
- The Analyst's depth as endurance
- How superpowers generate credibility
- When each strength degrades — and why
The same instinct that produces a style's strength produces its failure mode. This module identifies the specific triggers that cause each style to work against itself — and what the disciplined response looks like.
- Why vulnerabilities are structural, not character flaws
- The Assertive and the data-fluent Analyst
- The Accommodator and deliberate emotional withdrawal
- The Analyst and emotional pressure under time
- What awareness actually makes possible
When reciprocity breaks, conversations climb. This module maps the five rungs of the negotiation escalation ladder and shows how each style instinctively reacts at each rung — and what the disciplined response is.
- The five rungs: from anchoring to personal attack
- How style shapes your reaction at each rung
- The disciplined response for each style at each rung
- Face-to-face engagement as de-escalation
- What grounds you when the room gets hot